1. How will the certificate reach me?
If you have taken an online course, then a soft copy of your certificate will be emailed to you. For classroom training, you will get the hard copy of certificate via post.

2. Which training mode should I opt for?
You can opt for any mode based on your preference.
We conduct trainings via Classroom, Trainer Led Live & Self-paced Learning mode.

3. What courses does Knowlettwoods offer?
Currently, Knowlettwoods offers the following courses for classroom and online Self-paced learning –

PMP® CERTIFICATION
PRINCE2® CERTIFICATION
PRACTITIONERS APPROACH TO PROJECT MANAGEMENT – PATPM®
PMI-AGILE CERTIFIED PRACTITIONER
EARN PDU’S – RENEW PMP®
EARN PDU’S – WITH MICROSOFT PROJECT 2016
PROJECT MANAGEMENT – BEING AGILE & A LEADER
Microsoft® Project 2019
Six Sigma Green Belt Certification
Six Sigma Black Belt Certification
LEAN Six Sigma Green Belt
Six Sigma Combo
LEAN Six Sigma Black Belt
ORACLE® PRIMAVERA
ITIL Foundation Certification

Fees Refund Policy:
To deliver an enriching experience to you, Knowlettwoods Team puts a lot of hard work behind the scenes – Logistics, Hotel Arrangements, and Travel Arrangements, etc.

As such, it becomes necessary to levy fees if you chose to Cancel Your Registration or Do not Attend Full Four Days of Training Program at once.
If a candidate cannot attend a booked course or examination, it is the candidate’s responsibility to INFORM Knowlett Learning LLP. by email as soon as possible.

If you cancel after registration before Seven (07) business days of the actual program start date, you will be charged INR 2,500/- towards the cancellation fees.

Cancellation within Seven (7) business days of the actual program start date will result in forfeiture of the entire course fee.

All refunds will be processed Thirty (30) business days after the end date of the actually scheduled program.
You also have the option to postpone your program to another program subject to availability and Knowlettwoods Management approval.

Program Cancellation Policy:

We may have to cancel any particular program due to inclement weather, instructor illness, insufficient enrollment, or other unforeseen circumstances.

We understand and appreciate your commitment to PMP® Certification Exam and, as such, we will make all the reasonable efforts to reschedule a canceled program or make alternate arrangements to provide you with the training

You have the option to re-schedule the program or enroll for a similar program available at another time or choose to obtain a full refund.
All refunds are processed in Fifteen (15) business days from the scheduled program end date.

Classroom Training
No re-scheduling fee is levied if re-scheduling is done before Seven (07) business days prior to the actual class start date, otherwise a Nominal Rescheduling fee of INR 2000/- is levied.

Cancellation of postponed program results in forfeiture of program charges.

For you to clear PMP® Certification Exam at the very FIRST ATTEMPT, KNowlettwoods strongly recommends you to Attend Full Four Days of Training Program at one go i.e. continuously.

Kindly Note:
 In case you are not able to attend the Four Days Training program at once:

100% Pass – Money Back Guarantee stands null and void.
Rescheduling Charge of INR 3200/- will be levied.
35 Contact Hour Certificate will be On-Hold/Will Not be Issued till you complete the Four Days Training Program.
Live Training

Live Learning
No re-scheduling fee is levied if re-scheduling is done before Seven (07) business days prior to the actual class start date, otherwise a Nominal Rescheduling fee of INR 2000 is levied.

Cancellation of postponed program results in forfeiture of program charges.
If you missed out on any class/session – you will be provided with access to the recorded session for that class/session free of charge within 24 hours. If you wish to attend the missed class you could book the same in next available class by paying a fee. The Charges for the same will be INR 400 per hour.

However, your Money Back Guarantee would stand null and void.

Kindly Note: For you to clear the PMP® Certification Exam at the very FIRST ATTEMPT, Knowlettwoods strongly recommends you to Attend the Complete Training Program at one go i.e. continuously.

COPYRIGHTS & PROPRIETARY PROPERTY

We will provide you manuals and other material which are copyrighted proprietary property of Knowlettwoods. All copyrights relating to any course materials provided or made available by us or any other party during the program remain the sole property of the holder of the copyright.

Therefore, no part of any course materials may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording or otherwise, or translated into any language, without our prior written consent.

Any such reproduction, storage, or transmittal of copyrighted material constitutes a violation of the PMI® code of ethics and will be reported to PMI® leading to the suspension of your PMP® Credential.

YOU HEREBY WARRANT AND REPRESENT THAT YOU HAVE REGISTERED FOR THE KNOWLETTWOODS SURESHOT™ PMP® CERTIFICATION PROGRAM SOLELY FOR THE PURPOSE OF PREPARING FOR THE PMP® CERTIFICATION EXAM.
&
THAT YOU HAVE NO DIRECT OR INDIRECT RELATIONSHIP WITH ANY ENTITY/INDIVIDUAL/CONSULTANT WHICH PROVIDES TRAINING FOR THE PMP® CERTIFICATION EXAM.
&
THAT YOU WILL NOT ALLOW ANY OTHER PERSON TO READ THE MATERIALS AND ATTEMPT PRACTICE TESTS FROM KNOWLETTWOODS

100% Pass – Money Back Guarantee Terms:

Knowlettwoods has been the first and till-date, th only training provider in India to offer the most transparent, easy to understand 100% Pass – Money Back Guarantee for their training programs leading to various PMI® Certifications like PMP® Certification and CAPM® Certification just to name a few.

If you are not able to CLEAR the PMP® Certification Examination in your First Attempt we will:
PAYBACK your Training Fees (Rs 2500/- will be deducted towards Study Material & other Administrative Charges).

Analyze your Exam Results.
Provide Web-based/Phone based coaching for PMP® Certification Examination.

PRE-CONDITION:

You must take the PMP® Certification Examination within Sixty (60) Days after the Four Day Training Session.

You have attended the Full Four Days training program without any interruption.
You have completed (Attempted all Questions) all the Ten (10) Sets of Online Mock PMP® Exam with 80% marks provided by Knowlettwoods prior to appearing for PMP® Certification Exam.

Kindly note: Knowlettwoods Online Exam System generates Automatic, Candidate-wise Report for Mock Exam Attempted and your respective scores in the Mock Exam. As such, to meet the pre-requisites, and more importantly to clear the PMP® Examination at the very First Attempt, it becomes mandatory to complete (Attempted all Questions) all the Ten (10) Mock PMP® Exams with 80% marks provided by Knowlettwoods.

THERE ARE NO OTHER WARRANTIES, EXPRESSED OR IMPLIED, BY KNOWLETTWOODS.
PLEASE NOTE AND BE ADVISED THAT APART FROM WORLD-CLASS PROGRAM DELIVERABLES, GUIDANCE AND DEDICATED POST-TRAINING SUPPORT, KNOWLETTWOODS WILL NOT PROVIDE ANY OTHER ASSISTANCE, EXPRESSED, IMPLIED OR ASSUMED.

THE REFUND WOULD BE PROCESSED WITHIN SIXTY (60) DAYS OF YOUR SUBMITTING THE PMP® EXAM TRANSCRIPT/SCORESHEET TO KNOWLETTWOODS.

KNOWLETTWOODS LIABILITY IS RESTRICTED TO THE AMOUNT YOU HAVE PAID FOR THE PROGRAM ONLY NOT EXCEEDING THE PROGRAM FEE IN ANY/ALL CASES.

Knowlettwoods reserves the right to amend these Terms and Conditions at any time and without notice.

Dear Participant/PMI® Certification Aspirant, When you register online/by phone/in person/by email for the Four (4) Days Knowlettwoods SURESHOT™ PMP® Certification Program, you are agreeing to abide by the above mentioned terms and conditions.

CERTIFICATES POLICY

PRINCE2® Certificates

For the Foundation Exam

Result – Pass/Fail is communicated by the Trainer within 24 hours of the exam.
Official Result from the exam body is communicated to us within 2-3 Weeks via email
Same is shared with the participants via email/phone call.
Only Soft Copy of Certificate will be issued by AXELOS®.

For the Practitioners Exam

Result – Pass/Fail is communicated by exam body to us via Email within 2-3 Weeks of the exam.
Same is shared with the participants via email/phone call.
Official Result from exam body is communicated to us within 2-3 Weeks via email.
Only Soft Copy of Certificate will be issued by AXELOS®.

Please Note: For Hard Copy of the Certificate, Participants have to bear an additional charge of INR 2000/- for each certificate.