Classroom Training

Fees Refund Policy:

  • To deliver an enriching experience to you, KnowledgeWoods (Knowlett Learning Company) Team puts a lot of hard work behind the scenes �” Logistics, Hotel Arrangements, and Travel Arrangements, etc.
  • As such, it becomes necessary to levy fees if you chose to Cancel Your Registration or Do not Attend Full Four Days of Training Program at once.
  • If a candidate cannot attend a booked course or examination, it is the candidate’s responsibility to INFORM Knowlett Learning LLP. by email as soon as possible.
  • If you cancel after registration before Seven (07) business days of the actual program start date, you will be charged INR 2,500/- towards the cancelation fees.
  • Cancelation within Seven (7) business days of the actual program start date will result in forfeiture of the entire course fee.
  • All refunds will be processed Thirty (30) business days after the end date of the actually scheduled program.
  • You also have the option to postpone your program to another program subject to availability and KnowledgeWoods (Knowlett Learning Company) Management approval.

Program Cancellation Policy:

  • We may have to cancel any particular program due to inclement weather, instructor illness, insufficient enrollment, or other unforeseen circumstances.
  • We understand and appreciate your commitment to PMP® Certification Exam and, as such, we will make all the reasonable efforts to reschedule a canceled program or make alternate arrangements to provide you with the training
  • You have the option to re-schedule the program or enroll for a similar program available at another time or choose to obtain a full refund.
  • All refunds are processed in Fifteen (15) business days from the scheduled program end dat

Live Training

Fees Refund Policy:

  • To deliver an enriching experience to you, KnowledgeWoods Knowlett Learning Team puts a lot of hard work behind the scenes.
  • As such, it becomes necessary to levy fees if you choose to Cancel Your Registration or Do not Attend Full Days of Training Program at once.
  • If a candidate cannot attend a booked course, it is the candidate’s responsibility to INFORM Knowlett Learning LLP. by email as soon as possible.
  • If you cancel your registration before 21 business days of the actual program start date, you will be entitled to a full refund. Cancellation before (07) business days of the actual program start date, you will be charged INR 2500 towards the cancelation fees.
  • Cancelation within Seven (7) business days of the actual program start date will result in forfeiture of the entire course fee.
  • All refunds will be processed within Thirty (30) business days after the end date of the actually scheduled program.
  • You also have the option to reschedule your program to another program subject to availability of seat and Knowlett Learning Management approval.

Program Cancellation Policy:

  • We may have to cancel any particular program due to instructor illness, insufficient enrollment, or other unforeseen circumstances.
  • We understand and appreciate your commitment to PMP® Certification Exam and, as such, we will make all reasonable efforts to reschedule a canceled program or make alternate arrangements to provide you with training.
  • You have the option to re-schedule the program or enroll for the similar program available at another time or choose to obtain a full refund.
  • Such refunds are processed in Fifteen (15) business days from the scheduled program end date.

Elearning

Refund Policy:

  • There will be no refunds in any case whatsoever.

Jurisdiction �” Dispute:

  • In the case of any disputes, all laws shall be governed by New Delhi, India jurisdiction.

Validity:

  • The validity cannot be broken or divided into parts. This is a continuous duration and is applicable from the date of course activation.

Deliverables:

  • – All deliverables are in electronic form and no component will be physically shipped or delivered.

E-Certificate:

  • On successful completion of the course, an E-Certificate shall be mailed electronically. No paper/physical shipment will be done.
  • The participant can print a copy of the certificate for personal use.

Start Date or Activation Date:

  • The start date will not be later than 3 working days after payment is received from the customer and realized by the bank.
  • In the case of advance purchases, the customer will have the option of specifying the activation date at the time of registration.

Minimum Hardware/Software Requirements:

  • The customer has to undertake the responsibility of checking the hardware and software compliances / requirements before making a purchase.
  • The current version runs on Microsoft Windows and Mac OS.
  • The eLearning course also requires latest Adobe Flash Player plug-ins. Please download the same before launching the course.
  • The courses are hosted on a web server hence require good internet connectivity.
  • Up-Time – 99%
  • There will be frequent outages planned for maintenance purposes. This might require patch uploads, version updates, and other necessary housekeeping jobs.
  • There will be scheduled downtime announced to keep the system in a healthy running state. Customer cooperation is expected in such situations.
  • However, such system downtime shall not exceed 1%.